Customer Stories

How not to skip a task?

In modern business, work efficiency is one of the main success criteria. However, even the most disciplined employees can miss important tasks, especially if they have a heavy workload. Recently, one of our clients faced this problem when their employees, busy with projects, were skipping important messages from their manager, which led to downtime and task non-completion. Unacceptable? Absolutely!
To improve discipline and prevent such situations, the client turned to us for help.
  • Solution

We suggested a temporary mechanism that would allow the manager to be sure that their tasks would not be ignored. Using unique Planfix scenarios, we implemented a system that opens a message from the manager to the user in full screen. Until the employee marks the task as completed or reports a reason why they cannot complete it, the window will not disappear.

This simple solution had a positive effect on our client's business.

  • What did this give the client?

✔ Increased discipline.
The new feature increased employee accountability and reduced the likelihood of missing a task. Now the manager can be sure that their tasks will not be ignored.

✔ Increased work efficiency.
The popup window notifies the employee of a new task immediately when it comes in, allowing them to make decisions and plan their work more quickly.

✔ Transparency and coordination.
The manager can see which tasks are assigned to each employee and monitor their completion. This helps them better coordinate work and provide a more transparent task completion process.

  • Result

In Planfix, it's easy to improve team efficiency, reduce the number of errors and misunderstandings, and increase the quality and timeliness of task completion. As a result, the management of the work process becomes more transparent and efficient!